716 Garage Door




Having a broken garage door cable is one of those mechanical malfunctions that you might not see coming. If you’ve had a garage door cable break, it can disrupt your daily routine. Whether it broke at your residence or place of business, 716 Garage Door Repair Service is ready to remedy the problem. Learn more below about why you should contact us for your broken garage door cable and any other garage-related maintenance!

Many people will never have an issue with their garage door cable snapping or breaking, but there are a number of reasons why it might happen eventually. Everything has a lifespan for use, and with regular opening and closing of your door, eventually, a cable can begin to wear. Due to the fact it is made of metal, there is also the risk of corrosion if your door faces a lot of exposure to moisture. If your door falls out of alignment, this can also add increased strain to one cable over another, so don’t be surprised if, left unchecked, one cable eventually gives way.

Undertaking regular maintenance of your garage door is always advised to keep all parts in the best possible condition. Some light cleaning and lubrication of your rollers and cables can help to increase the longevity of your garage door cables.

What caused the break in your garage door cable was most likely normal wear and tear that occurs over time. When the cables move, they are routed through a system of pulleys, or are otherwise wound on a cable drum. The condition of the components that move the cable can also affect the lifespan of your cables. If you notice any corrosion, rust, fraying of the cable or any other signs of excessive wear, your cable may be in danger of breaking, if it hasn’t already.

Your garage door’s cables are another important component that helps your door operate smoothly. They act in concert with the torsion springs. You’ll see the cables in cable drums at both ends of the axle on which the springs reside. They run from the roller brackets on the bottom corners of the door to the cable drums. When you raise a garage door, the springs unwind and the energy (tension) that is stored helps to lift the door. At this time the cables wrap around grooves in the cable drum. When you lower the door, these cables unwind from the cable drum and rewind the springs to their full tension.

Broken cables can put a damper on your day. After all, if your garage door won’t open, your garage becomes a glorified storage shed – with poor access! Because of the danger in working with high-torsion springs and the cables, we recommend that you call a professional garage door repair service instead of undertaking the task by yourself. Avoid the risk and headache by calling us! We offer same-day service, great warranties, and the kind of service you remember for years past.

With service like that, you won’t be left out in the cold (or rain, or heat, or anywhere) very long. Our technicians are industry experts in replacing broken or work garage door cables, and we do so quickly, safely, and responsibly. We’ll get you up and running quickly.

Remember, garage doors are very heavy and can be difficult or impossible to operate when the cables are broken. Don’t leave your door in less than perfect working order. Instead, call us to come and repair it. Or, if you’d like, we can install a new garage door, too. Either way, we’ll keep you out of the cold and rain with good access to your garage.

Trust us to repair your broken garage door cables. With our unmatched warranties, local connections, and expert technicians, you know the job will be done right, the first time.

Most homeowners are well acquainted with the core functions and components of their garage door – like the panels that make up the face of the door, the garage door opener, that gets the door moving and regulates its motion, and perhaps even their garage door’s springs. Many people today are even able to control their garage door from halfway around the world through specialized apps on their smartphones. But while homeowners tend to be better informed than ever about their garage doors, there’s still one component of the entire mechanism that can leave them scratching their heads: the cables.

Garage door cables are one of the most underappreciated components of the modern garage door. They’re as old-school as you can get but without them that app that allows you to open your door from the other side of the world would become useless. As would that quiet, reliable motor. That’s because it’s the cables (and the pulleys they’re wound around) that transfer the energy from the springs to the door.

The garage door cables are twisted cables made up of strands of galvanized wire. These cables function as lift cables that are attached to the bottom corner of your garage door, and are then routed to the counterbalance spring on your garage door. When inspecting a garage door cable, the utmost caution should be taken, since these cables can be under high tension.

These cables – placed on each side of the door – are used with both torsion and extension springs and help move the door up and down smoothly. If one cable breaks, it will add stress on the other, eventually leading it to fail as well.

The cables are attached to the bottom of the garage door and a cable drum at either end of the torsion spring shaft. When the torsion spring turns the drums, the cables wrap or unwrap around the drum, the door lifts or closes. The spring winds up when the doors are lowered and unwind when lowered – helping move the weight of the door.

When one of these cables break, the door won’t lift evenly, put a strain on the other cable, tracks, and rollers of the garage door. And although a lot of pressure is found in the torsion spring, and the garage door is very heavy, replacing a cable is relatively safe and easy.

There are two primary types of garage door cables:

  • Torsion cables: Torsion cables run from the door up through cable drums. Torsion springs are mounted along the center, above the garage door.
  • Extension spring cables: Extension spring cables attach to the extension springs — long springs running along either side of your garage door track. They attach to a pulley at the end of the spring.


Garage door cables are connected to the torsion spring system and is attached to the Torsion Springs and the bottom of the garage door on both sides. The cables are designed to wind and unwind onto a cable drum via a torsion spring to raise and lower the garage door Garage door cables are made of galvanized steel and has a 1/8 in. thickness. Typical garage door cables have 7 strands with 7 wires per strand for strength and durability, but can be upgraded to a 7 x 19 for additional strength and reliability.


Garage door Cables attach to your garage door from the drums to the bottom bracket of the door. As part of the torsion system, they are under extreme tension. When they wear down or fray, they can snap, possibly causing serious injury to anyone nearby or damaging other garage door parts.


Precision premium heavy-duty aircraft grade cable for garage doors. 7×19 strands – 7 strands with 19 wires per strand. These heavy duty – each strand is nearly 3 times stronger than standard industry cables. Durable and tested to open the garage door over 10,000 times without failure. Precision premium cables are designed to withstand prolonged stress, extreme temperatures, and reduced risk of cable failure.

There are two types of cables on most garage doors: the cables that transfer the energy of the springs to the task of lifting the door and the safety cables that do their best to prevent you from getting hurt in the event of an accident with the springs. Let’s look at the lifting cables first.


Contrary to popular belief the lifting mechanism of your door has little to do with the garage door opener. It’s actually the garage door springs that Broomfield homeowners can thank for the smooth, effortless way the door is lifted up and tucked away into the ceiling of the garage. But the springs themselves are not connected directly to the door. Instead, they’re connected to pulleys or drums over which run cables which transfer the energy of the springs to the task of lifting the door. Typically, there is one “lifting” cable on each side of the door. If either of these cables break the door will raise and lower unevenly and will eventually fail altogether.

Types of Lifting Cables

Lifting cables assume one of two configurations because there are two types of springs used to lift the door. They are torsion or extension springs.

  • Torsion springs – store their energy by coiling. They sit against the wall above the door itself parallel to it. While lifting the door the torsion spring expends its stored energy. During the process of lowering the door the torsion spring coils back up storing energy for the next lift.
  • Extension springs- store their energy by extending. They run perpendicular to the door itself extending back into the garage space parallel to the tracks. Extension springs release their energy when lifting the door and then “recharge” themselves, as it were, as the door lowers and they extend.

With torsion springs the cables are wound around drums at both ends of an axle or spring shaft. As the spring shaft rotates the cables either extend to drop the door or coil around the drum to lift the door. These cables typically last for many years. If they become frayed and snap prematurely however your garage door service in Broomfield will need to figure out what type of obstruction is rubbing against the cable to cause the fraying, and fix it.

Extension springs have a pulley attached to the end over which runs a cable that provides lift for the door. Again, if one of these cables snaps and is not replaced the door will lift unevenly and eventually fail outright.

  1. If your door is not level at the opening, your door may not seal properly.
  2. If your lintel is not level, your door may appear to be off level.
  3. If your jambs or reveals are not plumb the appearance of your door may be affected.
  4. If we are removing an old frame, there is no way to guarantee that brick or other masonry work will not be disturbed. We will carefully remove the old frame, but we cannot be held responsible for damage caused by the removal of the frame. For example, loose masonry or plaster.


Both torsion cables and extension spring cables are made from heavy-duty galvanised wire. Most homeowners will get years of use from their springs. Other times, sudden or gradual effects can cause springs to break, resulting in damage and potentially serious injury. Look for these signs of broken cables:

  • The door stopped working: A broken garage door cable drum or cable can trigger safety features, preventing the door from moving until the repairs are performed.
  • The door is uneven: Frayed or damaged cables can become loose, leading to uneven garage door operation. If you notice your door slanting to one side, it’s likely due to loose garage door cables.
  • The door moves too fast: Cables keep garage door operation smooth and constant. If your door is closing faster than expected, it might be due to broken cables.


In order to ensure that your lifting and safety cables are always in prime condition, its essential to schedule an annual service check on your door mechanism. This simple step could save you a lot of time, trouble and money in the long run. If you need help repairing your garage door’s cables – or any other garage door components – call the professionals at 716 Garage Door Repair. We’ve proudly provided every variety of essential garage door service for nearly 10 years – including garage door cable repair, broken spring repair, garage door installations and more. With decades of Buffalo-area experience, thousands of satisfied customers, and fully warrantied parts and labor, you can trust our team with everything you need. Call our experienced technicians today! If you think you have loose, worn or broken garage door cables or drums, call us at (716) 608-0053. We’ll send someone over right away to fix your cables, keeping your home safe and secure.