
GWhen the Spring Goes, the Whole Door Goes
You hit the button, the opener strains, and the door barely lifts a few inches before it gives up. Or you hear a loud bang from the garage that sounds like a gunshot, and now the door will not budge at all. Both of those point to the same culprit: a broken spring. At 716 Garage Doors, we get calls about this almost every day from Tonawanda homeowners, and the story tends to play out the same way. One minute everything works. The next, you are stuck.
Garage door springs do the heavy lifting. The opener motor gets the credit, but the springs carry the real weight of the door, sometimes 150 pounds or more. When one snaps, the opener cannot make up the difference, and forcing it only burns out the motor.
Why Springs Wear Out in the First Place
Springs are built to a cycle count. A standard torsion spring lasts about 10,000 cycles, and one cycle means the door goes up once and comes down once. If your family heads in and out four or five times a day, that 10,000 number arrives faster than you think. Most springs last seven to ten years for an average household. Run a busy schedule with teenagers and a couple of cars, and you might be looking at five.
Western New York weather speeds things along too. Cold mornings make metal brittle, and the freeze and thaw cycles we get around the Niagara River put extra stress on every moving part. Rust creeps in when springs go years without a drop of lubricant. By the time the coil finally lets go, it has been weakening for months.
Two Kinds of Springs, Two Kinds of Fixes
Your door uses one of two systems. Torsion springs mount on a metal bar above the door opening and twist to create lifting force. Extension springs run along the horizontal tracks on either side and stretch as the door closes. Torsion setups are more common on newer doors and last longer, while extension springs show up on a lot of older Tonawanda homes.
The repair differs depending on which you have. We carry both styles on the truck, so a technician can match the gauge, length, and wind direction to your exact door without a second trip. Guessing on these specs is how people end up with a door that opens crooked or wears out a fresh spring in a year.
Please Leave This One to Us
We say this with your safety in mind. A torsion spring holds a tremendous amount of stored energy, and releasing it the wrong way has sent plenty of weekend warriors to the emergency room. The winding bars can whip around if they slip. A spring that breaks during the job can take a finger with it.
There is also the matter of doing it right. A spring has to be wound to a precise tension and balanced against the weight of your specific door. Too loose and the opener struggles. Too tight and you wear out the opener gears and the spring itself. Our techs measure, balance, and test before they leave, so the door floats up with one hand the way it should.
What 716 Garage Doors Brings to the Job
We are local. When you call from Tonawanda, North Tonawanda, or anywhere in the 716, you reach people who know the area and can get to you the same day in most cases. We do not leave you waiting a week with a car trapped inside or a garage that will not lock at night.
Our pricing comes to you upfront before any work starts. You will know the cost of the spring, the labor, and any other parts that need attention before a wrench touches the door. No surprises tacked on at the end.
We also check the rest of the system while we are there. A broken spring often comes with worn cables, frayed pulleys, or rollers that have seen better days. Catching those during the same visit saves you another service call down the road.
Call Before the Door Quits for Good
A spring that sounds rough or a door that feels heavier than it used to is warning you. If you have noticed either, reach out and let us take a look before it strands you. Phone 716 Garage Doors today, and we will get your door moving smoothly again.


























